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Privacy policy

 

Aywacart.com (from here on referred to as ‘we’, ‘our’, ‘us’) is committed to protecting the privacy of every one of our customers, which we collect, store, use and protect your personal information and it is important for you to review this privacy policy.We may amend our privacy policy at any time by posting a revised version, and it will be effective at the time we post it. Following such posting, your continued use of the Site will constitute your express consent to us continuing to process your information in accordance with the terms of our revised privacy policy. We are always here to answer your questions about the privacy of the personal information you register with us and we obtain by other means and how we use and share it. Just call our Customer Service Helpline or email our customer care team if you have any questions or concerns that haven’t been answered by this document.

 

How we use your information 

It is our responsibility to protect your personal information from unauthorized access by third parties. The details collected from you do not include your credit card details. We only use your information to carry out your order and send you specially selected emails about deals that we think will interest you. We don’t sell your information to any third party organizations and only share it with our trusted partners who help make your experience on Aywacart.com what it is, and to third parties to verify your information you give us. For example, we may share some of the personal information you give us with banks or credit card authorization, processing and verification services or with third parties for fraud screening purposes.

By registering on or using the Site, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, the Site. If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving such emails by clicking on the link at the bottom of any of the emails.

 

How we obtain your information

We collect a combination of personal and statistical information about everyone who uses our site- whether or not you are a registered user. We store all your information with utmost attention to privacy and security. We also comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference and we use Secure Socket Layers (SSLs), which encrypt data when you log in or make a payment.

Personal Information we require

All our registered users are asked to provide us with the following personal details:

  • Full Name
  • Email address
  • Contact Number
  • Billing Address
  • Shipping Address(es)
  • Name/ Date of birth/ Gender of Child/ Children (if applicable)

Please note that any credit card details collected from you will not be stored, sold, leased, rented or shared to any third parties. This information is not even available to our staff, even if we wanted access to it. In addition, your credit card transaction is managed by trusted, certified and legally authorized partners that ensure your credit card information is always secure during every transaction. We also store all personal details provided to us by non-registered users and use it in the same way we use the information provided to us by registered users. Privacy policy does not cover your release of your personal information to another Site member.

 

Other information we might collect

AywaCart.com and our third party partners, for example advertisers and content providers, may also collect statistical information about you while you use our site. Statistical information that we gather may include where a user is and on the Internet (e.g. the URL that they last came from, the computer’s IP address and the domain types like .com and .ae that the user uses), browser type, which language content is being viewed in, the country and telephone area code where the computer is located, the pages of our website that were viewed during the visit, the advertisements that were clicked on and any search terms that were entered on our website. We do not use this information to identify you personally and we may collect it even if you are not a registered Aywacart.com user.

We also record all telephone calls and save all email contact that our customers have with Aywacart.com. This is for the purpose of quality control and the development of our services- but we may also collect additional personal data and information from your telephone calls and emails.

 

How we use cookies

It is not necessary to accept cookies to visit our website. However, if you would like to place an order or add an item to your shopping cart, you will need to set your browser to accept cookies so you can use the shopping cart and checkout functions. Cookies are small text files that gather information about non- personally identifiable visitors to websites. IP and ULR addresses are gathered through the use of Cookies- as well as the date and time of a visit to our site. Cookies help customize your Internet experience, and are used on most commercial sites. They allow us to help bring you the offers, advertisements and features that are most relevant to you and allow you to save personal details on your browser, such as your password, which will be accessible next time you visit our site. You can adjust your browser to alert you when a website is trying to send you cookies and also to block all cookies whilst visiting our site. Blocking cookies will mean that you are only able to use aywacart.com for the purpose of browsing and research rather than purchasing products.

Through the use of cookies, we can track previous websites that our visitors and other users of the IP address have been to as well as the search terms entered by users. Cookies are used purely for the purpose of statistical analysis of traffic flows for the improvement of our website, and are never stored in a form in which individual users can be identified. Therefore, they are not used to collect personal information about you. The statistical data collected as a result of Cookies is not transferred to our third party partners in a form that discloses any of your personal details in connection with them. Please be aware that our providers of advertising and content on our site may also use cookies to collect data about traffic flows themselves. We make sure that all our partners follow stringent security and privacy procedures.

 

Conditions of Use

By joining and/or using Aywacart.com, you confirm that you do not consider the stated Privacy policies a breach of your rights. Please note that our Privacy Policy is periodically updated and that users are bound by the most recent update of the policy. It is therefore the customer/user’s responsibility to continue to check our Privacy Policy for updates. By registering for anAywacart.com account, you also confirm that you do not object to us contacting you via any of the contact details that you provided us with upon registration or after registration.

 

Changing your personal information on AywaCart.com

Once you change or revise your name, e-mail, telephone number or personal information on Aywacart.com by going to your profile under “My Account, we will refer to you by the newest information that you have provided. If you request us to do so, we will amend any personal information which is inaccurate, incomplete or out of date. We will make periodic back-ups of information, we may not be able to completely delete your former details, but we will not use them for any promotional and/or customer contact reasons. In addition, if you no longer wish to receive communications from us you may opt-out by emailing us at or by clicking on the unsubscribe link within any marketing e-mail you receive from us.

 

Information Security

The security of your personal details is of utmost importance to us and we employ stringent security measures to make sure that your details cannot be accessed by third parties who we do not already have a trusted relationship and agreement with. We comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference and we use Secure Socket Layers (SSLs), which encrypt data when you log in or make a payment.

 

Third party website links

The Site may contain links to other websites. Although we do not and cannot control the activities of the third parties that operate such websites, incase if we found any affiliate that engages in abusive practices, including, for example, spam, trademark infringement, or unlawful activities we will stop doing business with them. Please be aware that we are not responsible for the privacy practices of such other websites.

 

SSL (SECURE SOCKET LAYER)

The Site is enabled SSL on cart and checkout pages. All debit/ credit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

 

Children And Privacy

AywaCart.com does not sell products to persons under the age of 18. The Site is a general audience website and is not directed to children under the age of 14. If you are under the age of 14, please do not provide us with personally identifiable information of any kind whatsoever. If we become aware that a user is under the age of 14 and has submitted Personal Information without verifiable parental consent, we will remove his or her personally identifiable information from our files. We understand that children may not fully understand all of the provisions of this Privacy Notice or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit. If you are under the age of 18, you are required seek the consent of your parent or guardian to purchase products from the Site.

 

Contacting Us: If you have questions about this Privacy policy, we are always there for you, please contact us at support@aywacart.com